Do you have to format the hard drive?

I ordered win XP for my neighbor to upgrade her from 98 to XP. I had to get more memory so I took the computer to the pc store to get more memory for this.

The owner of the computer store swears up and down that the hard drive needs to be reformatted for this to be done. She says that I need drivers for everything inside the computer as well (cdrom, dvdrom, video cards – etc).

I found a microsoft website that says to upgrade the system from 98 to XP, you simply pop in the os disc and click – ‘upgrade’ no formatting needed.

Is this true? Or will I start doing it realizing that I dont have any sound, picture or cd roms when I get finished?

Thanks

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